Letter Layout

• Block Style
• The date
• Salutation
• Subject Headings

Parts of a Letter

• Salutation
• Opening
• The main message
• The closing / ending a letter
  

What will you write?

• Reffering
• Giving good or bad news
• Saying what you can and cannot do
• Giving reasons
• Requesting action
• Apologising
• Requesting information

Complaints

• How to write complaint letters
• Making a mild complaint
• Making a point
• Warning
• Making a strong complaint

Adjustments

• How to reply to complaint letter
• Polite Tone and Impolite Tone
  

Marketing Tools

• Add-in Outlook Express. 1 Clik 100 emails sent.
• Add-in Microsoft Outlook. 1 Clik 100 email sent.
• Duplicates Remover
  

Quotation, P.I, Invoice and Inventory

• Quotation
• What is Proforma Invoice and Commercial Invoice?
• How to make proforma invoice
• Commercial Invoice
• Invoice Software
• Balance Item / Inventory Control

Business Ideas

• Opening a Furniture Store
• Finding Furniture Suppliers

Business letter samples

Related Articles

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The date
Be careful with the date when you write a business letter. In Britain, they write the day first but in the United States they write the month first. For example:
10 06 99
it is the tenth of June nineteen ninety nine in Britain but in the United States it is the sixth of October nineteen ninety nine. To avoid this misunderstanding or confusion, write the date of a letter as follows:
10 June 1999

The month is written in capital letter, you do not need to write th, rd, nd or st after the day. For example:
Dec. 15th, 2008 => in a letter you write 15 Dec 2008