Letter Layout

• Block Style
• The date
• Salutation
• Subject Headings

Body of a Letter

• Opening or Beginning
• The main message
• The closing / ending a letter
  

What will you write?

• Reffering
• Giving good or bad news
• Saying what you can and cannot do
• Giving reasons
• Requesting action
• Apologising
• Requesting information

Complaints

• How to write complaint letters
• Making a mild complaint
• Making a point
• Warning
• Making a strong complaint

Adjustments

• How to reply to complaint letter
• Polite Tone and Impolite Tone
  

Marketing Tools

• Add-in Outlook Express. 1 Clik 100 emails sent.
• Add-in Microsoft Outlook. 1 Clik 100 email sent.
• Duplicates Remover

Quotation, P.I, Invoice and Inventory

• Quotation
• What is Proforma Invoice and Commercial Invoice?
• How to make proforma invoice
• Commercial Invoice
• Invoice Software
• Balance Item / Inventory Control

Business Ideas

• Opening a Furniture Store
• Finding Furniture Suppliers

Business letter samples

Related Articles

Link to us

Home

All rights reserved 2007

Please study the following business letter sample. The importer company are a bit angry with the exporter company. He wants them to take note or take special attention to his remarks.

OPQRST IMPORTER
Dictionary Street Page 202
United Kingdom
----------------------------------------------------------------------------------------------------------------------------------------

Mr Andrew
Lazy Exporter
ABCDE street B.121
Imaginary Country.

Dear Mr Andrew

Order #912

It is now over 60 days since we place the above order and we are still waiting for the mahogany bookcases. We should like to remind you that you have already confirmed to deliver those items 45 days after receiving down payment. We, therefore requested that you deliver them immediately..

Unless we hear from you within two working days, we will be forced to cancel this order and refund our money.

Yours sincerely

John
Marketing Manager